IT SERVICES ENGINEER - Systems Administrator & GIS

People Performance Group

IT / Software Development

uganda - Kampala full-time Closing date - 15/12/2018

Job Summary

Minimum qualification: Bachelors degree

Minimum years of experience: 3

Required languages: English

Required IT skills: MS Office,Windows 2000/XP/Vista/7

Job Description


Provide 1st and 2nd level technical support to ensure efficient and effective operation of the SICPATRACE solution.
Perform daily maintenance, troubleshooting tasks and provide technical support according to established procedures.
Be the primary point of contact to the business unit’s internal and external customers. Activities include maintaining servers and applications; test, release, and deploy applications; provide assistance to other Field Operations Technicians; and answer technical questions.


Providing IT system administration support to our client and operations.
Manage systems running applications and database systems including storage, monitoring & backup responsibilities.
Operate solutions and systems using industry standard tools (Puppet, Nagios, Splunk).
Perform security maintenance on the system in line with the company’s global policies.
Maintain the CMDB of all IT related items.
Configure and operate the solution monitoring tools.
Collaborate with global teams across the world.
Report on system health and escalate issues if needed.
Maintain the DRP location and support the SLA enforcement of the solution.
Manage IT vendor contracts.
Perform capacity planning, system patching, backups.

How to Apply

To apply please send your CV and cover letter with 3 work related referees to the address or e-mail below. Plot 8 Kitante Close P.O.Box 12405 Kampala Email: While we thank all applicants for your interest, only those selected for interviews will be contacted. Any form of lobbying will lead to automatic disqualification.

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