uganda - uganda full-time Closing date - 04/09/2021

Job Summary

Minimum qualification: Bachelors degree

Minimum years of experience: 0

Job Description

  • Responsibilities
  • Develop and manage a highly motivated  and skilled team that supports the overall IP and Data Solutions Infrastructure.
  • Drive and oversee active and passive network operations processes, optimization activities and maintenance activities to achieve desired
  • service stability, quality of experience and efficiencies in the delivery of Broadband & Managed Data Network Services that include;
  • Fixed and Mobile Data Services, Bulk Internet Services, L2/L3 VPNs, Colocation services, Mobile office (Blackberry), Hosted ISP and
  • Cloud Services & other related Managed ICT solutions.
  • Develop, implement and manage Information and Network Security policies, procedures and controls as per the company’s policies as well as global best practice.
  • Develop and enforce clear operational and functional guidelines for Data Support to effectively address customer challenges and give customer support traction for newly launched products.
  • Develop and implement a Succession plan that enables career growth for the IP infrastructure & Data Support team.
  • Ensure continuous availability of reports and metrics for trending Data & ICT Solutions performance including trouble ticket system and recommend enhancements to the systems for better coordination and communication.


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