Purpose of the post: 

The Travel Officer ensures that Travel activities are organized smoothly, including coordination of pickup/drop-off of ICRC staff and guests, travel arrangements, visas and permits, official registration and accommodation.

Main responsibilities:

• Coordinates flight schedules and arranges airport or hotel pick-up and drops with the Fleet department.

• Organizes, facilitates and ensures appropriate accommodation for new arrivals, visitors, field trips and workshops.

• Organizes Travel files, business cards, briefing programmes and tours of the delegation for new arrivals.

• Organizes staff travel by the most cost-effective means (makes flight reservations, purchases tickets and confirms flights for professional and private travels).

• Processes travel and immigration documents with relevant authorities for visas, work permits, travel insurance, health certificates, ID cards etc) for staff or visitors.

• Sources, arranges and negotiates various options and discounted prices for hotels in the country.

• Sources, arranges and negotiates discounted airfares, travel agencies etc.

• Keeps all appropriate databases up to date on staff members, missions/other travel, document validity, residency, and any other relevant information (schools, airlines, telephone numbers, etc.).

• Organizes communication flow between ICRC offices, sub-delegations, delegations and/or headquarters regarding staff travel.

• Organizes the Travel side of events/meetings/seminars, coordinating with the parties concerned.

• Manages the filing and archiving of expatriates’ files.

• Arranges and organises school enrolment of expatriates’ children.

Minimum required knowledge and experience:

• University degree in Administration, Travel industry, Tourism, Hospitality or similar relevant training in a recognised institution

• Minimum 3 years work experience in a relevant similar field (travel agency, immigration services or hospitality industry)

• Computer proficiency

• Very good command of written and spoken English. Knowledge of French is an added advantage.

• Possession of a Driving licence is an added advantage