Sales Coordinator

People Performance Group

Marketing / Product

uganda - Kampala full-time Closing date - 15/11/2018

Job Summary

Minimum qualification: Bachelors degree

Minimum years of experience: 2

Required IT skills: MS Office

Job Description

Role Purpose & Context:

Provide the necessary support to the field sales team. The sales Coordinator is the point of 
reference for colleagues and customers alike, by keeping schedules and providing feedback, 
documentation and information.

The goal is to facilitate the team’s activities so as to maximize their performance.

Key Responsibilities:
Sales Administration/support
•	Work with the finance team and sales team to follow up on all invoices
•	Supporting the sales force with general sales operations to help reach the team’s objectives.
        E.g. proposal writing, bid preparation, etc.
•	Responding to complaints from customers and give after-sales support.
•	Communicating internally important feedback from customers.
•	Coordinating the sales team by managing schedules, filing important documents, updating the 
        system and communicating relevant information.
•	Ensuring the adequacy of sales-related equipment or material
•	Alerting sales team to any urgent issues.
•	Update sales team pipeline and ensure weekly distribution to sales team
clearly and accurately demonstrating sales actual vs. target.

Order satisfaction
•	Process orders with accuracy and timeliness giving utmost attention to the correctness of the
        client need as captured vs. the price given.
•	Contact customers (and be clients ‘contact) to resolve any queries and constantly feedback to
        the sales and technical teams.

•	Collaborate with other departments such as Finance, Consulting and Learning to support their 
        own execution of tasks like follow up on invoicing and writing technical proposals 
•	Work closely with the Marketing team to ensure that the sales and marketing activities are 
        integrated. The Sales coordinator shall arrange that presentations and supporting material 
        are produced, to help the sales Execatives win business.

Marketing Administration
•	Handle preparation and organizing of promotional material or events
•	Maintain all the company websites ( and and manage all the company 
        social media pages (linkedin, Facebook, Twitter, etc).
•	Provide assistance in terms of logistics to events like meetings, CRS, exhibitions and trade 
•	Collect and communicate competitor information

•	Maintain sales records and prepare weekly Sales reports to the Sales and Marketing Manager.
•	Provide information to the finance department on incoming and completed orders, as a basis 
        for forecasting cash flow.

Other Activities
•	To liaise with and be a point of contact for other departments
•	Maintain all the sales folders on the Google cloud.

Key Performance Indicators:
•	Up to date invoicing
•	0% pending client complaints
•	Updated CRM
•	Adequate sales & Marketing materials
•	Weekly catch up meetings with Sales team.
•	Tracking sales performance versus target.
•	Updated social media channels (LinkedIn, Facebook, Twitter and the website.
•	Weekly report on competitors or market relevant information
•	Well maintained sales folders on Google cloud.

Qualifications, Knowledge & Experience needed to meet the demands of the role (required/desired):
•	Bachelor’s Degree in a Business related Field.
•	A minimum of 2 year experience in a similar position
•	Organizing and analytical skills
•	Communication skills and ability to speak fluent English
•	Other skills and attributes
•	Interpersonal and problem solving skills.
•	High integrity and commitment to quality.
•	Ability to work independently or to work under minimum supervision.
•	Resilience, self-motivation and flexibility.
•	Willingness to learn and research.
Supervising Manager Title: BUM; Sales & Marketing
Terms of Appointment: (Fixed permanent, outsource, etc.)  

How to Apply

 To apply please send your CV and cover letter with 3 work related referees to the address or e-mail 

Plot 8 Kitante Close
P.O.Box 12405
While we thank all applicants for your interest, only those selected for interviews will be contacted. 
Any form of lobbying will lead to automatic disqualification.  

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