Non – Clinical Operations Manager.- Kampala Hospital

Kampala Hospital

Kampala Hospital is a privately owned hospital that was established in 2007. Our mandate is to bring non-existent services to the country which are sought by many people who frequently move abroad to seek quality medical care.

Job title: 
Non – Clinical Operations Manager

Employment type: Full time Country
Uganda City / Location: Kampala
Job category: Management
Min. years of experience: 5 years’ background experience in a similar role.
Required IT skills: MS Office (high Level)
Qualifications: Bachelor’s Degree Business Administration or related field (Knowledge of construction planning, mechanical or electrical systems necessary, building controls, fire systems, and security systems will all be an added advantage)
Salary level: Competitive remuneration Reports to: Chief Operating Officer “COO"
Closing date: May 4, 2018 - 5pm

In this position, you will play an integral role managing the facility operations and maintenance team. You will be required to lead the non-clinical Operations departments (house-keeping, security, catering, maintenance & Repair and laundry; appointing and managing external contractors were necessary and appropriate) to deliver a high-quality and value for money services:
 Oversee and coordinate daily running of all hospital non- clinical activities.
 Oversee and coordinate sub-contractors to assure proper installation of equipment and delivery of maintenance services.
 Be accountable for service quality standards and adherence to budgetary restrictions of: Security, House Keeping, Laundry, Maintenance and Repair, Kitchen
 Ensure adherence to protocols and processes in reporting departments and drive compliance to audit points
 Manage preventative and emergency maintenance schedules and procedures for building systems
 Provide ongoing technical support, management and oversight of vendors as necessary.
 Safety inspections and adherence to Ascent safety policies.
 Complete inspections and maintenance. Scheduled maintenance may include; but is not limited to; monthly, bi-monthly, quarterly, semi-annually, and annual equipment maintenance.
 Life Cycle Replacement Strategy
 Development of: Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Recovery Procedure (ERP)
 Administrator for onsite Critical Facility Work Rules
 Act as custodian of all Government and Statutory compliances for non-clinical services
 Participate in the recruitment, training, performance management and motivating of manpower for all non-clinical departments and get maximum output with respect to time and service standards
 Plan and control overall budget compliances: Prepare requisite reports for each Department in hospital (that come under your direct purview) and communicate it to Management
 Planning all security protocol and monitoring system, material management, emergency systems, etc
 Spearhead meetings for departments under your supervision, ensuring that minutes are taken and action points followed through for continuous improvement and accountability.
 Determine necessary space, equipment, supplies and support systems to ensure effective functioning of unit/department.
 Long-term objectives and strategic planning
 Provide on-site management/leadership of crisis situations to prevent or minimise disruption of services
 Act as the hospital contact for external clients, deal with queries and facilitate tours of the hospital facilities and services available.
 Perform any other duties as may be reasonably required and/or communicated

Contact/How to apply:
Candidates that have relevant experience, know that they meet the above criteria and have what it takes to excel in the above position, should send their CVs and degrees in a pdf format, which should include details of present position, current remuneration, and address of three(3) Referees plus telephone contacts to the email address: . Note: Only shortlisted candidates will be contacted. Kindly indicate the post title in the subject line when applying by email. All copies should be in one document.

Unfortunately some vacancy announcements are fraudulent and ask applicants to solicit fees. We advise applicants to exercise caution when receiving emails that look suspicious. Some people might try to get money from you to accept your applications, but this should be considered attempt at fraud and you should never pay anyone to get any jobs through If this happens, please contact us or send an email to